PRIVACY POLICY

When you request towing or roadside assistance services, we collect the following information:

• Customer Name

• Pick-up Location

• Drop-off Location

• Vehicle Type

• Reason for Tow

• Debit/Credit Card Information (for securing and processing payment)

We do not store your debit or credit card information. All payment details are processed securely and are not accessible or retained after the transaction is completed.

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How We Use Your Information

We use the information you provide to:

• Dispatch drivers and deliver towing or roadside assistance services

• Secure and process payment for services rendered

• Communicate with you regarding your request or provide updates

• Improve our service quality and customer experience

Payment Security

All card payments are processed using secure, third-party payment platforms.

• We do not store, retain, or have access to your full card information after the payment is completed.

• Our payment process complies with industry-standard security protocols to protect your financial data.

Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your data is shared only with:

• Our secure payment processor for transaction processing

• Towing personnel for completing the requested service

• Law enforcement or legal authorities if required by law

SMS & Communication Consent

If you provide your phone number, you consent to receive service-related messages.

• Message and data rates may apply.

• Reply STOP at any time to unsubscribe.

SMS consent is only used to communicate about your current request and is not shared or used for marketing.

Your Rights

You can request to:

• Review or correct your personal information

• Withdraw communication consent

• Ask questions about how your data is handled

To make a request, contact us using the information below.